Process Calls

Upload call recordings to analyze quality and generate scores

Agent selection is required to upload calls

Drag & drop files here, or click to browse

Accepted formats: .mp3, .wav, .m4a, .ogg, .aac, .flac • Max 100 MB per file

Processing Queue

No files in queue

Select a call to begin

Upload a call recording to review audio and transcript

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Upload or select a call to preview audio and follow along with the transcript.

Live Transcript

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Scoring Configuration

Default: International Audit Form is pre-selected for all processes