AUTOMATED CRM + REVENUE INTELLIGENCE FOR CALL-HEAVY TEAMS

Your CRM should update itself after every call.

Review 100% of calls, not 2%.

Review every call, score agents, update CRM fields, and surface missed revenue automatically.

No manual logging. No missed follow-ups.

See It in Action

0%

call review

Review 100% of calls.

CRM

auto-update

Lead status, intent, next steps.

QA

quality score

Call quality analysis on every call.

Autopilot snapshot

Turn every call into structured revenue data.

after every call

Structured data, every call

intent, budget, objections, next step

0%

of calls analyzed

Manual CRM updatesagent-dependent
CallPulse auto-updatesevery call

Revenue signals, sorted

no manual work

Ghost leads

High-intent buyers that slipped.

MIS visibility

Funnel, leakage, performance.

Hindi + Hinglish aware

Built for mixed-language calls.

CRM auto-fill

Status, intent, budget, follow-ups.

MIS dashboards

Funnel, leakage, performance.

Priority signals

What needs action next.

Priority

Missed revenue hidden inside live conversations

Ghost leads buried in weak CRM logging

Transcript moments for agent coaching

The problem

Manual QA and manual CRM logging fail together.

Sampling hides patterns. Manual notes miss follow-ups. High-intent calls disappear into bad CRM data.

Manual QA

Too little visibility.

Manual CRM

Too many missed next steps.

Agents forget to log data

Intent and next steps stay in the rep's head.

Follow-ups are missed

Strong calls stall without a clear next step.

High-intent leads are lost

Hot buyers slip without clear urgency or timing.

CRM becomes storage, not a sales tool

Records pile up, but revenue signals stay hidden.

This is where revenue leaks happen

Bad QA and bad CRM data break follow-up, prioritization, and visibility.

Operational comparison

From manual logging to usable CRM

Before and after
BeforeAfter

Rep memory

CRM updates itself

Manual follow-up chase

Next steps assigned

Activity-only reports

MIS shows intent and leakage

The solution

What if your CRM filled itself?

After every call, CallPulse scores quality, updates CRM, and assigns the next step.

CRM

CRM auto-fill

Lead status, intent, budget, next steps.

Intent

Buyer intelligence

See who is ready, warming up, or low intent.

MIS

MIS dashboards

Track funnel, leakage, and revenue trends.

QA

QA + coaching

Score agents and coach from transcripts.

QA layer

Quality, objections, call intent.

CRM layer

Fields update after every call.

MIS layer

See leakage, funnel, and performance.

Call center revenue intelligence

You don't need more leads.

You already talk to buyers. Most teams just fail to track intent, score quality, and act in time.

Teams that start fastest

Call center ownersBPO managersSales leadersAdmissions teamsInsurance and lendingReal estate and auto sales

The punchline

CallPulse turns conversations into call quality analysis and revenue intelligence.

Automated QA for call centers

Review 100% of calls, not 2%.

Ghost leads surface

Find hidden buyers, weak follow-ups, and missed revenue.

Hindi and Hinglish ready

Built for mixed-language call analysis.

CRM-ready outputs

Structured outputs fit the systems you already use.

Transcript-based coaching

Coach agents using real conversations.

See the missed moment, the quality issue, and the CRM fields filled from it.

Call transcript

UrbanAxis Homes purchase inquiry

0m 00s audio
Agent

Thanks for calling UrbanAxis Homes. I can help with project details.

Customer

Mujhe 2BHK dekhna hai. Budget 48 lakh ke around hai. Loan clear hua toh is month book karunga.

Agent

Inventory available hai. I will share a brochure, but I did not confirm your visit date.

Customer

Weekend visit ho sakta hai, but parking and payment plan clarity chahiye.

Agent

Understood. I should have locked the site visit and handled the payment-plan objection.

AI summary

Strong intent. Clear budget. Weak next-step handling.

QA + CRM update

High intent

Coachable and ready for follow-up.

Auto-filled
Buyer intentHigh intent
Budget₹48L range
TimelineThis month
Next stepSchedule weekend visit

Key issues detected

Visit date was never locked

Ghost lead risk

Payment-plan objection stayed open

Needs coaching

Suggested action

Schedule the visit. Coach the objection. Flag the lead.

How it works

Call to CRM to action.

Call, score, update, act.

Recommended first pilot

One queue

Keep rollout focused.

One workflow

Map CRM fields.

One week

Enough to spot leakage.

01

Call

Calls happen.

02

AI analysis

Intent and quality scored.

03

CRM auto-update

CRM fields update.

04

Insights

See QA, funnel, leakage.

05

Action

Coach faster. Act on leads.

Security and privacy

Privacy-first by default.

Sensitive call data needs simple, clear controls.

No training without permission

Opt in only.

Retention controls

Set clear retention windows.

Clear handling expectations

Simple data rules upfront.

Data handling defaults

Clear before scale.

Know where audio comes from, who sees it, and how long it stays.

Input boundary

Start with one queue.

Access boundary

Limit access to reviewers.

Retention boundary

Keep retention explicit.

FAQ

Questions before rollout.

The basics, answered.

Useful first check

Bring one queue, one CRM workflow, and a week of calls.

Ready

See what your calls are worth

Or email us
Available for pilots

Bring one queue, one CRM workflow, one week of calls.

callpulse@qualiabits.com